Dear J,Thank you for your wonderful review and for taking the time to share your experience! We're thrilled to hear you enjoyed our surroundings, cleanliness, and service from out team. It's always our goal to create a welcoming and convenient experience, especially for families.We also appreciate your feedback on the amenities and will continue working to enhance every aspect of our guests' stay. We hope to welcome you and your family back soon for another excellent visit!Kind Regards,Samuel BallardProperty Manager
Dear Mikalay, Dzi?kujemy za po?wi?cenie czasu na ocen? Quest Rockingham, ciesz? si?, ?e pobyt by? przyjemny. Zespó? i ja nie mo?emy si? doczeka?, aby powita? Ci? ponownie w przysz?o?ci. Ciep?e pozdrowienia, Samuel Ballard Property Manager
Good morning, SayutiThank you for reviewing your recent stay with Quest Rockingham, We appreciate all feedback as it will assist us in improving our services and procedures for future stays. I am sorry to see there was no one at the desk when you came to check in. There are times where our front desk staff are called to assist other guests in the hotel, but they would not leave the desk unattended for too long. There is a sign on the desk with contact details should you urgently require assistance. I will forward your concerns to the front desk team for review. Should you have any other concerns regarding your stay, we welcome you to reach out directly. Kind regardsQuest Rockingham Team
